Terms of Service

1) Services

Pipeline Logic, LLC (“Pipeline Logic,” “we,” “us,” or “our”) provides services including, but not limited to: AI automation, workflow and CRM systems, digital marketing and advertising management, website design and development, analytics, and related consulting services.

All services are provided pursuant to the scope agreed upon during discovery, proposal, onboarding, or in a separate written agreement.

2) Engagement & payments

Project initiation

Some services may require a non-refundable kickoff or onboarding payment (for example, a $99 project initiation fee), followed by additional setup fees, retainers, or management fees as disclosed prior to engagement.

Fees & billing

• All fees are disclosed before work begins.
• Setup fees and kickoff payments are non-refundable unless explicitly stated otherwise in writing.
• Recurring services may be billed monthly or per the agreed schedule.
• Late or unpaid balances may result in paused or terminated services.

Unless otherwise stated in writing, payment does not guarantee specific business outcomes or revenue results.

3) Client responsibilities

To deliver services effectively, you agree to:

• Provide accurate and complete information.
• Respond to requests for feedback or approvals in a timely manner.
• Maintain access credentials and permissions required to perform services.
• Comply with applicable laws related to your business, advertising, and data practices.

4) Guarantee

Pipeline Logic may offer a limited guarantee for certain services, such as a 90-day guarantee. Any guarantee applies only to items specifically listed in a mutually agreed contract or written agreement.

Guarantees do not apply to:

• Ad spend, media budgets, or third-party platform fees.
• Results dependent on external factors outside our control.
• Client delays, lack of cooperation, or failure to provide required information.

5) Intellectual property

Unless otherwise agreed in writing:

• Client-provided materials remain the property of the client.
• Pipeline Logic retains ownership of proprietary frameworks, systems, templates, processes, and pre-existing materials.
• Upon full payment, clients receive a license to use deliverables for their intended business purposes.

6) Communications

By submitting a form or engaging our services, you consent to receive communications from us related to your inquiry or services, including email, phone, and text (if provided).

You may opt out of non-essential communications at any time.

7) Disclaimers

Our services are provided “as is” and “as available.” We do not guarantee uninterrupted access, error-free performance, or specific business outcomes.

Marketing, automation, and technology results vary based on market conditions, competition, budgets, timing, and client participation.

8) Limitation of liability

To the maximum extent permitted by law, Pipeline Logic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or lost data.

Our total liability for any claim arising from services or use of the website shall not exceed the amount paid to Pipeline Logic for the specific service giving rise to the claim.

9) Termination

Either party may terminate services in accordance with the agreed engagement terms. Upon termination, outstanding balances remain due, and access to systems or services may be revoked.

10) Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

11) Contact

Questions about these Terms may be directed to:

We may update these Terms from time to time. Continued use of the website or services constitutes acceptance of the updated Terms.